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Slippery Rock, PA Full Time Posted: Wednesday, 23 October 2019
 
 
Business Group Highlights

Information Technology and Facilities

The IT group is strategically aligned to provide effective IT/Facilities support to the Perspecta business. The team is responsible for executing functions to ensure day-to-day IT support, to ensure technology standards are established and followed across the organization, to manage assets and the confidentiality, integrity, security and availability of IT assets, information, data and services. Facilities supports environmental, health and safety operations to ensure safe, comfortable and productive work environments for Perspecta employees.

Responsibilities

Responsible for day to day support of company's infrastructure public and private cloud services. Work within the hybrid cloud strategy including operating public and private cloud technologies (Amazon Web Services (AWS), and Azure), leveraging applied hands on experience in cloud operations.

Provide outstanding customer service to internal enterprise customers.

  • Technical support for infrastructure public and private cloud services (Amazon and Azure) including incident, change, and problem tickets.
  • Troubleshoot identity management and authentication issues and provide resolution.
  • Adhere to cloud consumption principles and educate customers on how to consume infrastructure cloud services.
  • Ability to quickly respond to incidents, analyze and remediate to restore service.
  • Develop getting started guide, self-help, how-to, FAQ support and documentation for supported infrastructure services.

Develop and perform cloud operational processes.

  • Scripting of day to day operational tasks using Python and Powershell (Lambda experience preferred).
  • Create and utilize automation and orchestration to support cloud environments.
  • Develop documentation and processes for day to day operational support.
  • Initiate client troubleshooting sessions and recommend technical solutions for how to resolve.
  • Provide guidance on infrastructure and application architecture.
  • Interface with software vendors for support as well as application and infrastructure teams.

Support cloud strategy

  • Work closely with architects and program teams to help improve and influence design strategies.
  • Build internal enterprise customer relationships and communicate cloud consumption best practices.

Qualifications

Requires 5 to 8 years with BS/BA or 3 to 5 years with MS/MA or 0 to 2 years with PhD.

2 years of AWS experience desired

AWS Certifications desired

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


Slippery Rock, PA, United States of America
IT
Perspecta
Click apply
JS7173_89273
10/23/2019 7:07:47 PM

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